Privacy Policy
Last Updated: October 7, 2025
1. Introduction
Welcome to Taarifa. We are committed to protecting your privacy and handling your data in an open and transparent manner. This privacy policy sets out how we collect, use, and protect any information that you give us when you use this website and our services.
2. Information We Collect
We may collect the following information:
- For Demo Requests: School name, contact person's name, position, email address, and phone number.
- For School Accounts: Administrator's name, email, and credentials for authentication. School details such as name, location, and contact information.
- School Data: Information about students, classes, parents/guardians, fee structures, invoices, payments, and communication campaigns, as uploaded and managed by the school.
- Usage Data: We may collect information about how the service is accessed and used. This may include information such as your computer's IP address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, and other diagnostic data.
3. How We Use Your Information
We use the information we collect for various purposes:
- To provide and maintain our service.
- To manage your account and provide you with customer support.
- To process transactions, including fee payments and credit purchases.
- To send communications, such as fee reminders and announcements, on behalf of the school.
- To improve our services and for internal record keeping.
- To respond to demo requests and inquiries.
4. Data Security
We are committed to ensuring that your information is secure. We use Firebase, a Google platform, which provides robust security measures to protect your data. We have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
5. Data Sharing and Disclosure
We do not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. Data uploaded by schools (student, parent data, etc.) is owned and controlled by the school. We act as a data processor for this information.
6. Your Data Rights
You have the right to access, update, or delete the information we have on you. School administrators can manage their school's data directly through the school portal. If you are unable to perform these actions yourself, please contact us to assist you.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at [Your Contact Email].