Terms of Use

Last Updated: October 7, 2025

1. Agreement to Terms

By using our services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our services.

2. Description of Service

Taarifa provides a school management platform that includes features for student data management, communication (SMS/email), financial management (invoicing, payments), and automated reminders.

3. User Accounts and Responsibilities

When you create an account with us, you must provide us with information that is accurate, complete, and current at all times. You are responsible for safeguarding the password that you use to access the service and for any activities or actions under your password.

Schools are solely responsible for the accuracy, legality, and quality of the data they upload, including student and parent information. You agree not to use the service for any unlawful purpose.

4. Payments and Credits

Certain features of the service, such as sending SMS and emails, require the purchase of credits. Payments for credits are processed through our third-party payment gateway, Paystack. All credit purchases are final and non-refundable. We reserve the right to change the pricing for credits at any time.

5. Intellectual Property

The service and its original content, features, and functionality are and will remain the exclusive property of Taarifa and its licensors. Our trademarks may not be used in connection with any product or service without our prior written consent.

6. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

7. Limitation of Liability

In no event shall Taarifa, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the service.

8. Governing Law

These Terms shall be governed and construed in accordance with the laws of Kenya, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide at least 30 days' notice prior to any new terms taking effect.

10. Contact Us

If you have any questions about these Terms, please contact us at [Your Contact Email].